Menu option: Dashboard > Remediation

The VF Remediation Board is a high-level overview of currently live issues across your network, their severity and recommended remediations.

The Summary tiles include the following information:

• Total Issues
• Critical / High
• In Progress
• Resolved

In the table below is a detailed breakdown of each issue. You can filter these by any category, using the Search bar.

The information listed for each issue is:

• ID - assigned by VirtualSME.
• Title - description of the issue.
• Finding Type - one of Field Notice, Hardening, PSIRT or STIG.
• Device - click on the Device ID for a full report on all issues affecting this device.
• Severity - one of Critical, High, Medium or Low.
• Status - one of New or Assigned.
• Assignee - you can either view the assignee for this issue, or click on the unassigned icon and select an assignee from the list that opens.
• CVE/Reference - the unique CVE reference assigned to this issue type.
• Due Date - click to open a Calendar and select an a due date for resolving the issue.
• Priority - one of Urgent, High, Medium or Low. Click to change.
• Actions - click on the three dots menu, and then View Details to view the details of the issue, including recommended remediations. Or click on Delete to delete the issue record.

Creating a new remediation item

To manually create a remediation:

1. Click on Add Item. The following dialog box opens:
   
   
2. At Title, enter the issue’s title.
3. At Finding Type, select the method used to find this issue from the drop-down list.
4. At Site ID, select the site where the affected device is located from the drop-down list.
5. At Device Hostname, select the affected device from the drop-down list.
6. At Severity, select one of Critical, High, Medium or Low from the drop-down list.
7. At CVE/Reference, enter the unique CVE number or reference number assigned to this issue type.
8. At Priority, select an issue priority from the drop-down list; one of Urgent, High, Medium or Low.
9. Complete the remaining Optional Fields as required, and then click Create Item. The issue is created and added to the remediation table.